EarthLink Password Reset: Official Steps

To reset an EarthLink email password, start from EarthLink WebMail or the official EarthLink Account Portal and follow its identity-verification prompts. TCSWebmail.org cannot reset an account and will never ask you to submit a password.

Forgot the password for EarthLink WebMail?

1. Open EarthLink WebMail.
2. Select “Forgot your password?” beneath the sign-in options.
3. Complete the verification steps shown by EarthLink and set a new password.
4. Return to WebMail and sign in with the updated password.

EarthLink’s help article describes this route for WebMail. If the email reset option does not resolve your account login, use the official Account Portal, select “Forgot Password?”, enter the email address, and complete the identity checks.

Know the current password and want to change it?

EarthLink says email customers can sign in to WebMail, open Preferences → Account Security, and use the Change Password section. The Account Portal also has an Account Security area. Follow the instructions shown in your own account; requirements can change.

If verification does not work

• Check that you are using the recovery email address or phone number associated with the account.
• Make sure you started from an official EarthLink page and typed its address yourself if uncertain.
• For an EarthLink-hosted domain mailbox, use the service’s hosting support route; consumer WebMail and hosted mail are separate services.
• Contact EarthLink Support if the official recovery steps cannot verify you.

For the normal sign-in path, see EarthLink WebMail login help. If WebMail itself is blank or will not load, use the browser troubleshooting steps.

Independent guide; not affiliated with EarthLink. Checked October 3, 2026.

Official EarthLink sources

• Having Issues with WebMail FAQ
• EarthLink Account Portal and password recovery
• How to change an EarthLink password