Point Click Care Secure Login: A Comprehensive Guide to Protecting Your Data and Privacy

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Point Click Care Secure Login: A Comprehensive Guide to Protecting Your Data and Privacy

In today's digital age, data security is a top priority for businesses and individuals alike. Healthcare organizations, in particular, must take extra precautions to protect sensitive patient information from cyber threats. PointClickCare is a popular electronic health record (EHR) system used by many long-term care facilities and senior living communities across North America. In this article, we will provide a comprehensive guide on how to securely log in to your PointClickCare account and protect your data and privacy.

Understanding the Risks

Before we dive into the steps you can take to secure your PointClickCare login, it's important to understand the potential risks involved. Cyberattacks on healthcare providers have been on the rise in recent years, with hackers targeting EHR systems containing valuable patient data. According to a report by HIPAA Journal, there were 599 healthcare data breaches reported in 2020 alone, exposing over 29 million records.

The consequences of a data breach can be severe for both patients and healthcare providers. Patients may experience identity theft or financial fraud as a result of their personal information being compromised. Healthcare providers may face legal repercussions, damage to their reputation, and loss of trust from patients.

It's essential to take proactive measures to secure your PointClickCare login and prevent unauthorized access to sensitive information.

Creating a Strong Password

One of the first steps you should take when setting up your PointClickCare account is creating a strong password. A strong password should be at least eight characters long and include a combination of uppercase and lowercase letters, numbers, and symbols.

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Avoid using easily guessable information such as your name or birthdate as part of your password. Instead, consider using a random phrase or sentence that's easy for you to remember but difficult for others to guess.

It's also important not to reuse passwords across multiple accounts as this increases the risk of a hacker accessing your other accounts if one is compromised.

Enabling Two-Factor Authentication

Two-factor authentication (2FA) adds an extra layer of security to your PointClickCare login by requiring a second form of verification in addition to your password. This can be in the form of a code sent to your mobile phone, email address, or generated by an authenticator app.

By enabling 2FA, even if someone were to obtain your password, they would still need access to your secondary form of verification to log in successfully. This significantly reduces the likelihood of unauthorized access to your account.

Regularly Updating Your Password

It's good practice to regularly update your PointClickCare password, ideally every three months. This ensures that even if someone has obtained your password, it will only be valid for a limited period before you change it.

When updating your password, make sure to follow the same guidelines for creating a strong password as outlined earlier. Also, remember not to reuse any previous passwords as this negates the purpose of changing it.

Avoiding Public Wi-Fi Networks

Public Wi-Fi networks are often unsecured and pose a significant risk when it comes to data security. When logging into PointClickCare or any other sensitive accounts, avoid using public Wi-Fi networks as much as possible.

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If you must use public Wi-Fi, consider using a virtual private network (VPN) to encrypt your internet connection and protect your data from potential threats.

Logging out After Each Session

When you're finished using PointClickCare, make sure to log out properly instead of just closing the tab or browser window. This ensures that no one else can access your account on the same device unless they have your login credentials.

It's also a good idea to clear your browser history and cache after each session as this removes any stored login information that could potentially be used by hackers.


In conclusion, securing your PointClickCare login is essential to protect sensitive patient data and prevent unauthorized access. By following the steps outlined in this article, such as creating a strong password, enabling two-factor authentication, regularly updating your password, avoiding public Wi-Fi networks, and logging out after each session, you can significantly reduce the risk of a data breach.

Remember to stay vigilant and report any suspicious activity or login attempts immediately to your IT department or PointClickCare support team.


1. HIPAA Journal. (2020). Healthcare Data Breach Report: December 2020. Retrieved from https://www.hipaajournal.com/healthcare-data-breach-report-december-2020/

2. PointClickCare. (n.d.). Security & Compliance. Retrieved from https://pointclickcare.com/security-compliance/